mailto: fco.pacheco@outlook.com | Linked[in]: fcopachecom | Quilpué, Región de Valparaíso, Chile. | ES EN

Francisco Javier Pacheco Melo

Software Engineer - 36 years old

When I was 16 years old, while Macromedia Flash was booming on the Web, and thanks to internet forums, I learned how to create interfaces with animations and program actions in ActionScript, with which I was able to develop interactive “applications” to enjoy with my classmates in those years. Since then I started to get into Software and Computer Science.

I believe that technology can help us improve our quality of life (personal, organizational and social), and it is our job to find the right solutions to achieve this goal.

Technical Skills

Languages
  • C
  • Java
  • Python
  • PHP
  • JavaScript
  • TypeScript
  • SQL
  • HTML/CSS
Tools
  • Django
  • React
  • Next.js
  • Node.js
  • Postman
  • PostgreSQL
  • MySQL
  • Github
Enterprise Platforms
  • Service Now
  • Amazon Web Services
  • Microsoft 365
  • PayPal API
  • Flow API

Languages

  • Spanish: Native
  • English: Professional Level
    • Experience in international work environments
    • Effective communication with teams in the UK, USA, and Latin America.

Experiencia

Throughout my professional life, I have faced various challenges that have helped me develop technical skills oriented towards results and perfecting soft skills for dealing with people, seeking to understand their needs to find effective solutions.

Chief Technology Officer

GoDemos SpA (startup)

2023 - Present

As part of the founding team of GoDemos, I develop an innovative web application focused on voice artists, enabling instant demo generation, casting management, and sector data analysis.

  • Skills
  • Django - ReactJS - AWS (EC2 - Amplify) - Full-Stack Development - Software Architecture - System Design - Cloud Infrastructure Management - Audio Processing - Data Analysis

IT Director

Corporación Municipal de Quilpué

2021 - 2024

As IT Director at the Municipal Corporation of Quilpué, I have led the creation and management of the IT Department, implementing advanced technological solutions to improve IT infrastructure and services. I have managed Corporate Microsoft 365, developed public platforms for health request management, and designed corporate and local networks to ensure stable and efficient connectivity across all corporation establishments. Additionally, I have optimized internal IT department operations through the development of custom technological solutions.

  • Skills
  • IT Management - Microsoft 365 - Django - JavaScript - REST APIs - Networks (MPLS) - Meraki Firewall - IP Telephony - Infrastructure Design - Technical Bidding - Project Management

LATAM Support Coordinator

Experian Services

2017 - 2021

As LATAM Support Coordinator at Experian Services, I led the technical support team for Spanish-speaking Latin American clients, implementing and optimizing service management processes through ServiceNow. I maintained direct communication with clients for request management and developed continuous improvements in collaboration with global teams to elevate service quality.

  • Skills
  • ServiceNow - Team Management - ITIL - Technical Support - Process Continuous Improvement - International Communication - Customer Service - Leadership

Software Engineer

Simple SpA

2015 - 2016

As a Software Engineer at Simple SpA, I participated in the development and maintenance of web and mobile platforms for customer account self-management, implementing improvements in internal processes and data management systems.

  • Skills
  • Web Development - Android Development - Data Management - Process Optimization - RESTful APIs - Payment Systems

Software Engineer

NearWay SpA

2012 - 2015

As a Software Engineer at NearWay SpA, I was responsible for developing and maintaining web and mobile platforms, implementing integrations with telecommunications operators, and developing solutions for the Chrysalis PUCV business incubator.

  • Skills
  • PHP - REST APIs - SMPP - Android Development - Web Development - System Integration - SMS Gateway - Software Architecture

Formación

Ingeniero de Ejecución en Informática
Bachelor of Applied Science in Computer Engineering
Pontificia Universidad Católica de Valpraíso, Chile
https://certificados.ucv.cl. Certificate nº 1.189.276, verifier 2cb0635d52
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Other Activities

Postulant to Religious Life
Order of Preachers, Vicariate of Saint Lawrence Martyr, Chile
2008-2009
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President
Student Center, Bachelor of Applied Science in Computer Engineering
2012
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